Supply Chain Management main glossary

This is a glossary of key terms used throughout the site.

All categories

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Ecumenical Pharmaceutical Network

Entry link: EPN


Abbreviation for Stock Keeping Unit. A stock keeping unit is a number given to a product in retail or warehouse. This number gives easy access to the price, the attributes, and the manufacturer of the product

Entry link: SKU


Unité de Mesure

Entry link: UdM


Unit of Measurement

Entry link: UoM



An audit is an independent, objective inspection of an organisation's accounts and statutes or performance, designed to add value and improve an organization’s operations, effectiveness of risk management, control and governance processes.

A regulatory audit will obtain independent verification of financial and other information reported to regulators. A performance audit is concerned with relevance, economy, efficiency and effectiveness. Internal auditing provides an assessment of internal controls undertaken by a unit reporting to management while external auditing is conducted by an independent organization.

Entry link: Audit

Conceptual framework

(Also, conceptual model) A diagram of a set of relationships between factors that are believed to impact or lead to a target condition. It is the foundation of project design, management, and monitoring.

Entry link: Conceptual framework

Data sources

The sources used to obtain the data needed for M&E activities. These sources may include, among many others, official government documents, data from the logistics management information system, data from the health management information system, clinic administrative records, staff or provider information, client-visit registers, interview data, sentinel-surveillance systems, and satellite imagery.

Entry link: Data sources


A process that attempts to determine as systematically and objectively as possible the relevance, effectiveness, and impact of activities in light of their objectives.

Entry link: Evaluation


A broad statement of a desired, long-term outcome of a program. Goals express general program intentions and help guide a program’s development. Each goal has a set of related, more specific objectives that, if met, will collectively permit program staff to reach the stated goal.

Entry link: Goal


The anticipated end results or long-term effects of a program. For example, changes in health status such as reduced disease incidence or improved nutritional status.

Entry link: Impact

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