Supply Chain Management main glossary

This is a glossary of key terms used throughout the site.

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Cultural awareness

Cultural awareness is the understanding of how a person's culture may shape their values, behaviour, beliefs and basic assumptions. It is an essential skill in the provision of culturally appropriate services in the health sector and supply chain management. Cultural awareness recognizes that we are all shaped by our cultural background, which influences how we interpret the world around us, perceive ourselves and relate to other people. You don't need to be an expert in every culture or have all the answers to be culturally aware. Rather, cultural awareness helps you to explore cultural issues with your care recipients more sensitively.

Entry link: Cultural awareness


Data sources

The sources used to obtain the data needed for M&E activities. These sources may include, among many others, official government documents, data from the logistics management information system, data from the health management information system, clinic administrative records, staff or provider information, client-visit registers, interview data, sentinel-surveillance systems, and satellite imagery.

Entry link: Data sources


Regulated administration of individual doses of medicines.

Entry link: Dosage


medication doseThe quantity of a medication that is administered at a certain time.

Entry link: Dose



Ecumenical Pharmaceutical Network

Entry link: EPN


A process that attempts to determine as systematically and objectively as possible the relevance, effectiveness, and impact of activities in light of their objectives.

Entry link: Evaluation


Excipients are the inactive ingredients in the finished pharmaceutical product (FPP) that do not have any pharmacological or therapeutic activity. Examples of excipients include fillers, coating agents, dyes, preservations, flavouring and colouring agents and so on. Lactose is a commonly used filler (also known as bulking agent) in tablets to give mass and/or volume to the substance, thereby facilitating the production process.

Entry link: Excipients


Finished pharmaceutical product

Finished Pharmaceutical Product (FPP) is the final product after all stages of manufacture including packaging in its final container and its labelling.

Entry link: Finished pharmaceutical product

Finished product specifications

Finished product specifications is the set of tests and limits applicable to a finished pharmaceutical product (FPP), to ensure that every batch is of consistent quality at the time of release and throughout the shelf-life.

Entry link: Finished product specifications


Formulation, in medicines, refers to the process in which different chemicals, including the active ingredient, are combined to produce a final medicinal product.

Entry link: Formulation

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